PRIVACY POLICY
Last Updated 20th November 2024
At Novalife, we are dedicated to upholding your privacy rights and empowering you
with control over your personal data. The Privacy Policy is designed to inform visitors
about how we collect, use, and protect personal information provided through our
website.
We take your privacy very seriously and are committed to protecting your personal
data. This Privacy Policy outlines key details about how we collect, use, share, and
safeguard your information. Please read this policy carefully to understand your
rights and our responsibilities under the General Data Protection Regulation
(GDPR). The policy herein below contains important information on:
Novalife ( we or us) is a data controller for the purpose of the relevant data protection
legislation including their general data protection regulations and any subsequent
legislation as appropriate.
DISCLAIMER
Novalife is not responsible for any incidents, fraud, or misconduct that may occur
between users on the platform. We strongly advise all users to exercise caution and
verify the information provided by other users before engaging in any transactions or
interactions. To protect your privacy and personal data, please refrain from sharing
sensitive information with third parties or posting it on public forums.
In compliance with the General Data Protection Regulation (GDPR), we remind
users that any personal data shared inappropriately may be subject to misuse. We
are committed to protecting your privacy and ensuring your data is handled in
accordance with GDPR. If you encounter inappropriate content or suspect misuse of
personal data, please report it immediately by clicking the three vertical dots on the
top right corner of the post to alert the admins for prompt action.
By using our platform, you acknowledge and accept that Novalife is not responsible
for any actions or interactions that take place between users and that you are solely
responsible for protecting your personal information.
WHAT INFORMATION DO WE COLLECT?
We collect personal information provided directly by you in various situations,
including when you register with us, express interest in our services, or engage in
communication with us. This includes submitting inquiries, providing feedback,
posting material on our website, completing customer surveys, or participating in
competitions. Additionally, we may collect data from visitors who interact with our
website, social media channels, or other online communication platforms, such as
email and SMS.
In accordance with the General Data Protection Regulation (GDPR), this collection of
personal data complies with the principles outlined in Article 5, ensuring that the
data is processed lawfully, fairly, and transparently. We collect only the necessary
information for specified, explicit, and legitimate purposes, as permitted under
Article 6, based on your consent, contractual necessity, or legitimate interests.
This policy applies to all individuals referred to as “you” or “your” who interact with us
through the aforementioned channels, and it ensures the protection of your personal
data in alignment with GDPR standards.
PERSONAL INFORMATION PROVIDED BY THIRD PARTIES
In addition to the information you provide directly to us, we may occasionally receive
personal data about you from third-party sources, including credit reference
agencies, financial providers, or your employer. This data may be combined with the
information we already hold to enhance the products and services we offer, improve
personalization, and provide a seamless experience. In compliance with the General
Data Protection Regulation (GDPR), we will always seek your permission before
contacting these third parties to obtain such information.
The personal data we collect may include basic details such as your name, job title,
address, email address, telephone number, date of birth, age, gender, country of
origin, country of birth, and passport details.
Under GDPR Article 9, if sensitive personal data is collected, such as details of any
medical conditions, we will ensure that you are clearly informed about the necessity
of this information, its intended purpose, and the lawful basis for processing. In such
cases, your explicit consent, as required under GDPR Article 9(2)(a), will be
obtained before processing this data.
We may capture your IP address when you visit our website to identify your location,
enhance our website functionality, and improve user experience. The processing of
such data aligns with GDPR principles outlined in Article 6, specifically where it is
necessary for legitimate interests, contractual obligations, or consent.
This approach ensures that all personal data collected and processed is handled
transparently, securely, and in compliance with GDPR standards.
PERSONAL INFORMATION ABOUT OTHER INDIVIDUALS
If you provide us with personal information about another individual, you confirm that
you have been authorized to act on their behalf. This authorization includes the
individual’s explicit consent for the processing of their personal data in compliance
with the General Data Protection Regulation (GDPR). By providing such information,
you acknowledge that the individual has agreed to:
– The processing of their personal data for the purposes specified by this policy,
in accordance with Article 6(1)(a) or other applicable lawful bases under
GDPR.
– The transfer of their personal data to locations outside the European
Economic Area (EEA), where appropriate safeguards under Chapter V of
GDPR are in place.
– The processing of their financial information as necessary for the provision of
services or other contractual purposes, as allowed under Article 6(1)(b) or
Article 6(1)(f).
You also affirm that the individual has been made aware of their data protection
rights under GDPR, including the right to access, rectify, or object to the processing
of their personal data. Ensuring this compliance is essential to the lawful and
transparent handling of third-party personal data.
SENSITIVE PERSONAL INFORMATION
In certain situations, we may ask you to provide sensitive personal information, such
as details related to an existing physical or mental condition, to support the provision
of relevant services. This may include information about your physical or mental
health, or other special category data, such as a medical certificate or fitness
certificate.
As required under the General Data Protection Regulation (GDPR), any collection of
sensitive personal information will be done in accordance with Article 9, ensuring
that it is processed securely and transparently. If we request such information, we
will clearly explain why it is necessary, the lawful basis for its collection, and how we
intend to use it. We will only collect and process this information with your explicit
consent, in line with Article 9(2)(a), or where another lawful basis applies.
MONITORING AND RECORDING COMMUNICATION
We may monitor and record communications with you, including telephone
conversations and other interactions, for several purposes, such as ensuring quality
assurance, providing training, preventing fraud, and ensuring compliance with legal
and regulatory requirements. The processing of these communications is carried out
in accordance with the General Data Protection Regulation (GDPR), ensuring that it
is lawful, transparent, and proportionate. We will always ensure that such monitoring
and recording are done in a manner that respects your privacy rights and is
necessary for the purposes outlined. The lawful basis for such processing is typically
based on our legitimate interests as outlined in Article 6(1)(f) of the GDPR, which
permits such activities for compliance and fraud prevention, provided they do not
override your rights and freedoms.
USE OF COOKIES
A cookie is a small text file that is placed on your computer or other electronic device
when you visit our website. We use cookies to enhance your browsing experience
and to gather certain information about how you interact with our site. This includes
tracking the number of times you visit our website, which pages you view, as well as
collecting traffic and location data. The information we gather helps us build a profile
of our users, enabling us to improve the website and tailor it to better meet your
needs. Please note that some of this data is aggregated or statistical, meaning it will
not be used to identify you personally.
Under the General Data Protection Regulation (GDPR), cookies that collect personal
data require your informed consent. You can manage your cookie preferences by
adjusting your browser settings to reject cookies. If you choose to disable cookies,
certain features of the website may not function as intended.
HOW WE WILL USE YOUR INFORMATION
We collect personal information about you to facilitate the provision of our services,
manage our relationship with you, and ensure a smooth experience when interacting
with us. Specifically, we use your data for the following purposes:
– To identify you and manage any accounts you hold with us.
– To process the service and maintain accurate records of your service
applications or enrollments.
– To carry out customer profiling, enabling us to offer personalized services.
– To detect and prevent fraud, ensuring the integrity of our services.
– To verify your identity and perform necessary anti-fraud checks.
– To assess your application for services and monitor your use of our website,
including responses to advertising campaigns.
We use the information collected primarily to understand how many visitors use our
website, how they discover it, and to improve the overall user experience.
Additionally, we may offer enhanced services, such as service reminders, where we
believe it could be of benefit or interest to you.
With your consent, we may contact you by post, email, telephone, or text message to
provide information about our products and services, upcoming events, competitions,
and special offers that we think may be relevant to you.
We may disclose your personal data to the following parties, in compliance with
GDPR provisions:
– Other companies within our group to support service delivery.
– Agents, service providers, or contractors assisting us in fulfilling our
obligations to you.
– Law enforcement agencies or authorities, when required for legal
investigations or to prevent unlawful activities.
– Business partners with whom we collaborate to provide services.
– Relevant government agencies, when necessary to comply with legal
obligations.
All such disclosures will be made in line with GDPR principles, ensuring that your
data is processed securely and only for legitimate purposes.
KEEPING YOUR DATA SAFE AND SECURE
We are committed to ensuring the security of your personal data and use appropriate
technical and organizational measures to protect it. For example, we store your
personal data on secure servers and implement industry-standard security protocols
to safeguard it from unauthorized access, loss, or alteration.
While we make reasonable efforts to protect your personal data, you acknowledge
that no method of data transmission over the internet is completely secure. As such,
we cannot guarantee the absolute security or integrity of any personal data
transmitted to or from you via the internet.
In line with the General Data Protection Regulation (GDPR), we strive to mitigate
risks related to the processing of your personal data by taking all reasonable steps to
ensure its confidentiality, integrity, and availability. However, if you have any specific
concerns about the security of your data, we encourage you to contact us directly for
assistance. Your privacy and data protection are important to us, and we are
dedicated to addressing any concerns you may have.
CHANGES TO THE PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our
practices, legal obligations, or other operational requirements. When we make
updates, we will revise the "last updated" date at the top of this policy. We encourage
you to review this policy periodically to stay informed about how we collect, use, and
protect your personal data.
As required by the General Data Protection Regulation (GDPR), your continued use
of our services or website following such updates will be considered your acceptance
of the revised policy. If you do not agree with the changes, you may contact us to
discuss your concerns or request clarification.
DISCLAIMER
Novalife is not responsible for any incidents, fraud, or misconduct that may occur
between users on the platform. We strongly encourage all users to verify the
information shared by other users before engaging in any transactions or
interactions.
In accordance with the Digital Personal Data Protection Act 2023, we emphasize that
users are responsible for safeguarding their personal data. Any personal data shared
or disclosed without proper caution may be at risk of unauthorized access or misuse.
If you come across any inappropriate content or suspect that personal data has been
misused, please report it immediately by clicking the three vertical dots on the top
right corner of the post to alert the admins, who will take appropriate action in line
with data protection regulations.
Additionally, as per Section 43 of the Information Technology Act, 2000, Novalife
is not liable for any damage to your data arising from your use of the platform. If any
user intentionally or negligently causes damage to another user’s system or data,
they may be subject to penalties and compensation in accordance with Section 43 of
the IT Act, which deals with damage caused to computer systems, networks, or data.
By using our platform, you acknowledge that Novalife is not liable for any interactions
or transactions between users, and you are solely responsible for the protection of
your personal data in compliance with the Digital Personal Data Protection Act 2023.
Company (referred to as either “the company,”, “we,”, “us,” or “our” in this
agreement) refers to Novalife Consultancy PVT LTD, Unit 831, Gera Imperium Star,
8th floor, G-18, Patto, Panaji, Goa 403001, India.
CHILDREN’S PRIVACY
Our service does not address anyone under the age of 18. We do not knowingly
collect personally identifiable information from anyone under the age of 18. If you are
a parent or guardian and you are aware that your child has provided us with personal
data, please contact us. If we become aware that we have collected personal data
from anyone under the age of 18 without verification of parental consent, We take
steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and
your country requires consent from a parent, we may require your parent’s consent
before we collect and use that information.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
By email: info@novalifeglobalrecruiters.com
